PRIVACY STATEMENT
Wallingford Research & Design and Wallingford Specialties, Inc. is dedicated to providing
our visitors and our clients with unparalleled excellence. Because your security and privacy
is a top priority in providing excellent service, we have prepared this privacy statement to
inform you about the privacy practices in place for our operations.
This policy document will inform you about:
- Information we collect about you.
- How we use information about you.
- Our security practices to protect your data.
- How you can correct information about you.
- Your ability to control whether you are contacted.
Questions about this privacy statement should be directed to Wallingford using the
contact information on our Contact Us page.
OVERVIEW
During the course of exploring or using this site or our products
and services, you may be asked to provide certain personally identifying information.
Please be assured that we do not at any time provide, reveal, or sell personally identifying
information about you with any person or organization not directly involved in our
efforts to provide you with exceptional service.
Wallingford Specialties, Inc. maintains relationships with a network of service providers,
affiliates, agents, resellers, and others directly related to our providing you
with products and services. We may link you to the sites of these business
associates in order to provide you with additional information, or we may simply
use those business associates in the course of ordinary business.
While we strive to ensure that the privacy and security practices of these business
associates meet or exceed the high standards to which we hold ourselves, this privacy
statement applies only to our sites, products, services, and operations.
Wallingford Specialties, Inc. is responsible neither for the information provided by these
associates, nor for the privacy or security practices thereof.
INFORMATION WE COLLECT ABOUT YOU
Wallingford Specialties, Inc. does not collect personally identifying information about a
visitor unless that visitor chooses to explicitly and intentionally consent and
provide information when asked.
There are various ways in which you may explicitly and intentionally consent and
provide personally identifying information when asked, including:
- Inquiring about our products and services.
We provide a variety of mechanisms to facilitate your ability to contact us for
more information on our products and services, to provide feedback, or to provide
suggestions. Examples or channels you have available to you are email, telephone,
in person, via our website, etc. In the course of your contact, you may be
asked for personal information such as your email address, name, telephone number,
etc. We request this information in order that we may service your request
for information.
- Use of products and services
During the ordinary use of our products and services, you will be prompted to
provide varying pieces of information. You are never required to enter any
information or actually use any of our products and services. In order to use
our products and services, you may be required to provide some information,
but then only that information which is necessary in order to service your request.
Website Visitor Statistical Information
In order that we may ensure excellent operations of our website, including
speed, performance, security, and useability, our web servers may automatically
collect certian statistical information about your visit to our site.
This information is used for statistical aggregation only. Examples of statistics
we may monitor are which pages people visit, how many people visit our site, when
people visit, the domains and/or IP addresses used to visit, and the software
(e.g. - browser) people use to visit.
Use of Device IDs, Digital Certificates, IP Addresses, Domains, and Referring
URLs During the Course or Rendering Service.
In addition to the above named use of information for statistical aggregation purposes,
we may also utilize certain of that statistical information and additional information during
the course of rendering services to users of this site. This information is utilized
in order to provide for the authentication of users and non-repudiation of services provided.
Such information can include the client's device ID or subscriber ID (in the case of
mobile devices), digital certificate information including public keys, client IP address,
client domain, and referring URLs.
Use of Cookies
Cookies are small text files that our website sends to your browser, which in turn
saves this information on your system. Cookies may be temporary (i.e. - until you
close your window or shut off your computer, or they expire) or may exist until
you disable or remove them, and are used by us to store information about you between
your page requests. You may choose to either accept or refuse the cookies that we send
to you. If you refuse the cookies we send, you will still be able to access and use our
site. However, your experience will not be as convenient as that of users who accept
cookies, and some site features may not operate correctly.
We use cookies to help our servers fill your requests by recognizing you more quickly
between page requests during your session visit to our website and between your session
visits. In addition, we use cookies to assist you in the navigation of our website.
HOW WE USE INFORMATION ABOUT YOU
- Facilitating responses and providing information
We strive to respond to all the inquiries we receive about our products and services
in a timely fashion using the contact information you provide. We also use
the comments and information you provide to improve our products and services,
and to communicate such new or improved products or services to you. As noted above,
we also share this information with third parties who assist us in providing our
products and services to you; as also noted above, we strive to ensure that our business
associates also maintain high standards for privacy and security.
- Facilitating your use of our products and services
We may use the information you provide us in the ordinary course of business to contact
you about on-going engagements, and/or to provide you with special access to restricted
portions of this site. In addition, we may communicate a portion of this information to
close business associates who assist us in providing you with quality products and
services. Examples of such associates include shipping and courier services used to
deliver our goods and services to you, credit bureaus to verify your credit worthiness
with your permission, suppliers of third-party software and/or hardware you request, etc.
As noted above, it is our goal to work with our business associates to ensure that their
standards for the privacy and security of your data meet or exceed our own. While we
strive to ensure the accurate communication and use of your data, you expressly
understand that we cannot be responsible for the accuracy of the data which you provide
to us nor for errors or ommissions caused as a result of communicating your data to
others as prescribed in this Privacy Statement.
- Authenticating your identity
During the course of utilizing portions of this website and/or our products and services,
we use information about you as described above in order to help authenticate
your identity and provide for the secure transportation, processing, and storage of your
data and information. Such information is not shared with third parties not involved
with providing you with our goods and services except as described in this Privacy
Statement.
- Required disclosure to governmental authorities
Under certain circumstances, we may be required by local, state, or federal law,
by law enforcement agencies, and/or a court of law to disclose personally identifying
information or other confidential data, and we must comply.
OUR SECURITY PRACTICES TO PROTECT YOUR DATA
The privacy, validity, and security of your data is important to us. In fact, it represents
the very core of our business, and we take these matters very seriously and have
various security measures in place to help protect against the discovery, unauthorized
alteration, loss, theft, misuse, and corruption of any and all of the data you provide
to us. Unfortunately, however, it is impractical and impossible to eliminate all risk
associated with transmitting information across any medium, including the Internet.
In order to manage and eliminate as much of this risk as possible, we strive to
provide for secure encryption, processing, and storage of your information. In particular
we employ industry-standard Secure Sockets Layer (SSL) and other encryption technologies
to protect various aspects of your data.
HOW YOU CAN CORRECT INFORMATION ABOUT YOU
If you find that information we have on file about you is not correct, or you simply
need to make changes to your personal information, you may do so. If you are a current
client with access to the My Wallingford portion of our
website simply by clicking on My Wallingford and logging
in. Once logged in, use the menu tools to change your personal information. We can
also help you. For assistance with information changes, you may contact us using any
of the information on our Contact Us page.
YOUR ABILITY TO CONTROL WHETHER YOU ARE CONTACTED
We may use the information you provide to contact you about new products and services,
or upgrades, changes, or modifcations to products and services we offer. While we must
reserve the right to contact you with regard to the on-going operations of the
products and services for which you have contracted or to which you have subscribed, you may
opt into or out of general notices. You may opt out of such communications at any time
by using any of the contact information provided on our
Contact Us page.
Modifications
As noted in the Terms of Use, Wallingford Specialties, Inc.
reserves the right to make material changes to this Privacy Policy from time to time.
Your continued use of this site indicates your express consent to be bound by any and
all terms then in effect.